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A document never opens on server after export to Excel broken

Hello, we are really puzzled with this case, maybe someone has something similar.

The server setup is win64 32GB RAM, 8 cores with 11.2SR1, one document is 3 years old, and suddenly stopped opening from the client, or from the server. This seem to have happened when one user tried to download a rather large table to Excel, and stopped the export as he did not want to wait any longer.

Currenty when connecting to the server with a client yields a nonresponding application. Opening the file on server though RDC takes ages.

The most interesting thing is that whereas most of the clients are  11.2 SR1, I can still conenct to the server OK on one computer with an old 11.0 SR1.

Anyone with similar problem?

3 Replies
Not applicable
Author

Can you restart the Qlikview server & try it.

Not applicable
Author

Did restart the client, purged temp files, and restarted the server as well - no luck.

Not applicable
Author

You can please check with QlikTech support team.

I would recommend upgrade to later versions.