Access Denied no USER CAL

[denwo2010]

Hi,

Some users (i.e new users) get the below message still,

"Access denied! The server ( ServerName) has no USER CAL for your account. Please contact your system administrator!"

I have set the number of CALs allocated to this document: 20

On the Authorization tab the are 19 names.

On the Document CALs tab it has the following info:

Summary

Document CALs available: 100

Document CALs not allocated: 80

Document CALs allocated to this document: 20

Document CALs assigned to users: 10

Document CALs embedded in document: 0

Number of CALs allocated to this Document:

Allow dynamic CAL assignment

Assigned Users with a list of 11 names. Every time a user goes on to access point to use the document they have authorization to use, when they click on it, it comes up with that Access Denied message! I thought the Allow dynamic CAL assignment would add the name? I am having to add the new user manually myself then that user has access to that document?! Thanks

[ivandrago]

Hi, I had something similar not sure why this is losing patience with it to tell you the truth! Anyone out there that can give a reason?

[suniljain]

Dear Friend,

Renove that user and once again add that user. it will work fine. i faced same type of problem in last week.pls check whether network name is match with cal name or not.

Regards;

Sunil Jain.

[ivandrago]

is it case sensitive because this is getting annoying, can you explain what Allow Dynamic CAL asignment does exactly

[suniljain]

yes it is case sensitive.