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Access point issue

Hi,

One user is facing Accesspoint issue what happend is he can't able to see the dashboard in accesspoint.

the application is doesn't have any section access.and i have added that user in AD Group also

Could anyone help me on this.

Thanks in Advance.

Regards,

Siddhu.

9 Replies
Anil_Babu_Samineni

What kind of permissions you gave for that User

Best Anil, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful
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Author

permissions means

Anonymous
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Author

This option should be disabled if you don't have Section Access .

Please check

Capture.JPG

Not applicable
Author

It's already Disabled

Anonymous
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Author

Is there any error being showed in LOG file ?

Not applicable
Author

No..there is no errors

ramasaisaksoft

Hi Siddhu,

QMC->Documents->select the Document->Right hand side Distribute tab->"All Users"

can u check  weather this document is distributed for "All Users"  or not?

May be it will solve u r issue else please post the screen shot of Distribution Access for this doc

Not applicable
Author

Hi Sai,

I don't want to distribute to all users.so obviously it wont be all users right.and i added some specified users only.

Thanks.

ramasaisaksoft

So ,had you added his exact name also for this document?

some times more than 1 person have the same name so you need to check the proper person.