Access point stuck

[Mahamed_Qlik]

Hi Team,

User has reported that while accessing the dashboard accessPoint page struck at “loading content” and not able to see the dashboards.

Can you please suggest the root cause?

Any document to get more information about the issue and solution

Any link to page for information and solution.

Note: In additional the web server is IIS.

Best Regards,

Mahamed

[krishnacbe]

Hi,

Below will fix the issue.

1. Check whether the QlikView IIS  application pool is set for .net V4.  If not set it and try again.

2. Run below command

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i and go back check step1.