Accessing reports in AccessPoint

[#1]

Is there a setting, plug in etc on an individual client laptop that would cause a blank white page in both IE11 and Chrome 51 when trying to access a report in AccessPoint.  We have 4 others who can access with no issues.  Within AccessPoint we've selected "Full Browser Version".  

Thanks,

Jon

[bindu_apte]

Hi,

Can you use browser as IE plugin and check.

What version of qlikview which is having?

[#3]

IE plugin didn't work either.  Tested also with someone on the same network without a problem.  It's isolated to his laptop.  Version of Qlikview is QV 11.2 SR11

[#4]

Fixed.  There was a plugin being appended to the end of the url that was causing it to hang.  Once removed it works for him.

Thanks