Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Join us to spark ideas for how to put the latest capabilities into action. Register here!
cancel
Showing results for 
Search instead for 
Did you mean: 
Not applicable

Acquire license information - prompt for proxy

Hi

I am trying to apply a user license and at the point where it is attempting to download the lef, I'm getting a prompt asking for Proxy User ID and Proxy Password. These are inside a window headed "QlikView Internet Login for License Update".

Excuse my ignorance, but I'm not sure what this is asking for. I can successfully browse the internet, just can't download the lef.

This is a client application, using QlikView v9 SR4. Any ideas would be appreciated.

Thanks

Kevin

3 Replies
kaushiknsolanki
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi,

   It is asking you for your username and password to access the internet.

 

   Ask your network admin for more information on Proxy User ID and Proxy Password.

Regards,

Kaushik Solanki

Please remember to hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
Not applicable
Author

Hi,

If you have a proxy, you will not be able to install the license in that way, or at least I could not six months ago. What I did was contacting to Qlickview and they sent me the license by mail. Then, I only had to copy paste License data in my server.

I hope this helps

Regards

Not applicable
Author

Hey

Just Logoff from the Network that you logged on and connect to a different Network and try to activate the License again , It will not ask for the PROXY thing