Anyone having salesforce connections issues today?
All my salesforce QVW's are not working today.
Connecting works and it even creates the CONNECT command line but when you click on the SELECT button to see the objects/tables, no objects are displayed.
It was working last night and we have not changed any scripts.
we are getting "Error: Premature end of file."
(and more strangely, we got another email 2 hours after about another QVW failure that does not exists. anyway this is probably another issue)
update 9:24 AM PST. Got email from QV Support
We are currently investigation this, but it seems that the error is on SalesForce's side. A number of customers have called/emailed in with the same issue, and there are discussions on QlikCommunity about it going on currently. We are asking our customers to contact SalesForce support for now. I do know that some customers have been able to get their reloads to work on a sporadic basis, which is better than not at all. They've done nothing special to get this to work, they just kept trying. We will update you as soon as we know more.
as of 7:17 PM PST... its working again now. cross fingers that it keeps working.
fortunately for us, our QVW's started working last night before 7 PM PST and cross fingers, is still working this morning. I changed my scheduled run from once a day to every 4 hours so so far it has been ok
We (QlikView) haven't issued any new code or made any changes to our SFDC Connector, much as we'd like to claim some credit for "fixing" the issue, nothing has changed on the QlikView side, either before the problems started or after to fix it. I suspect that either SFDC have been having some kind of system overload or implemented some changes which have subsequently been rolled back or corrected.
My suspicion was always that the issue was with Salesforce, however, I was not shocked when support said it was a QlikView issue. Salesforce may have the world's worst support. It is a non-answer factory, and no answer ever contains the phrase, "I am sorry, we had a technical issue caused by x. We took measure y and it was corrected." They must have thousands of people working for support with the primary job of support theatre, where everyone looks busy but it is only for appearance. I am not kidding, I have not received one useful answer form them since 2009. End rant, thanks for the update.