Automatic updates not running

[#1]

I have loaded on my documents the automatic update but they are not running - any ideas to why not?

[Siva_Sankar]

Are you trying to using  Windows task manager or Qlikview Server. If its server, make sure QV distibution services  are active to make schedule jobs to work properly. Regards. Siva

[#3]

On the server

Event Type:	Error
Event Source:	QlikView Distribution Service v11.0.11440
Event Category:	None
Event ID:	0
Date:		2013/05/17
Time:		09:21:06 AM
User:		N/A
Computer:	HYDROQLIK

Description:

The task "QlikView Models/Debtors/Debtors.qvw" failed. Exception:

QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source Document was NOT reloaded successfully. DocumentPath=C:\Qlikview\QlikView Models\Debtors\Debtors.qvw.

   at QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)

   at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

   --- End of inner exception stack trace ---

   at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

   at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   --- End of inner exception stack trace ---

   at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[Gysbert_Wassenaar]

Check in C:\Qlikview\QlikView Models\Debtors\Debtors.qvw.log for errors. If that log file doesn't exist open the .qvw document and enable the Generate Logfile option on the General tab of the document properties window. Then start the reload task for the document in Qlikview Server so a logfile is generated.

[Anonymous]

In fact, log files exist on server even if "Generate Logfile" is off.  By default, in
C:\ProgramData\QlikTech\DistributionService\1\Log\YYYYMMDD\hhmmss - <task name>\DocumentLog.txt

Regards,
Michael