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bwisealiahmad
Partner - Specialist
Partner - Specialist

Button with actions triggers "Server Communication lost, closing document!?

Hi,

I have two buttons in my document.

One with a "Clear selections" to it and another that makes some selections in some fields. For some reason when I use these in "Open in Server" mode they trigger the error "Server communication lost, closing document!".

Anyone encountered this before?

3 Replies
bindu_apte
Creator III
Creator III

Hi,

Can you please share sample application or screenshot of button selection.

bwisealiahmad
Partner - Specialist
Partner - Specialist
Author

Capture.JPG

Other button is just "Clear Selections". Same happens no matter which one I click.

Not applicable

Hi Ali,

I had a similar problem with buttons crashing my document for some users.

After checking the release versions, the error occured when the desktop version outdated the server version.

I got everyone back to a compatible version and the buttons worked fine.

Hope this can help