Priya, can you please elaborate on how you're expecting the Excel export to happen from Accesspoint? Are you implying the export format has changed from previous versions, if so, in what version of Qlikview did the export work as expected? What is the format you're expecting?
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If you right click and select export on straight table object then it downloaded in csv file so here is the issue where I found all the dimensions or measures coming in one column with delimetre like below in 12.3 but it's fine in 12.1