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zach_paz
Contributor III
Contributor III

Can no longer export from Access Point. Help!

Hello,

I create and deployed and application to access point for coworkers to leverage. They were able to export to excel with no problem. Recently, exporting has been disabled. I haven't made any changes to any settings and made sure that everything was enabled in the document security settings, but still no luck. Is there a reason why this would happen?

Thanks,

Zach

6 Replies
Anonymous
Not applicable

Please check if excel is present in the local machine

zach_paz
Contributor III
Contributor III
Author

It is. I was able to send to excel with this app before, and I have another app on AccessPoint that allows me to send to excel right now, same AP login, same settings, and same local computer.

Anonymous
Not applicable

Please check chart properties if Send to excel is ticked:

Capture.PNG.png

zach_paz
Contributor III
Contributor III
Author

It is.

Not applicable

Hi

may be a modifiation occured on IE, so XL has to be put as a trusted site

best regards

Chris

Anonymous
Not applicable

Please check if browser update has been done and check if problem with update