Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 
hopkinsc
Partner - Specialist III
Partner - Specialist III

Can't open app from IE PLUGIN??

Hi, i am hoping someone can help me.

I am trying to open an app from the I.E Plugin but it fails. I get the following error:

error loading image

If i uninstall the QV Plugin and reinstall it, i get a 'File Corrupt' error, then everytime i try and open it after i get the above error.

Other users can open the app without any problems which suggests its to do with my machine...

I have tried uninstalled QV and the Plugin and reinstalling them both, Downloaded the QV OCX package but i still cant get the App to open. I can open other Apps without any problems.

All apps are on the same server and accessed from the QV AccessPoint. and i am using QV 10 SR1.

Does anyone have any ideas?

7 Replies
deepakk
Partner - Specialist III
Partner - Specialist III

hi,

Change the the Browser or theBrwoser version. try Chrome or mozzilla or upgrade your IE.

try it out.

hopkinsc
Partner - Specialist III
Partner - Specialist III
Author

Hi Deepak, I am using the latest version of IE. It can't be the browser as ALL of the other Apps open sucessfully.

Any other ideas?

deepakk
Partner - Specialist III
Partner - Specialist III

hi,

have you implemented section Access with Windows authentication on it ?

hopkinsc
Partner - Specialist III
Partner - Specialist III
Author

No, we do not use section access...

deepakk
Partner - Specialist III
Partner - Specialist III

hi,

If the Operating system of client is vista or windows 7 .. then check UAC Control. Bringing down to minimum and check if its working fine.

You willl find the UAC in Control panel -- > USers

hopkinsc
Partner - Specialist III
Partner - Specialist III
Author

Hi, no we all use XP, i have got around it by deleting the SHARED file from the server. This obviously meant that the user objects have also been deleted tho.

Thanks

Anonymous
Not applicable

I had the same issue and deleting the .shared file corrected the issue.   I talked with someone at QV and it may be due to back collaboration objects.   Although I did not use it, QV states they have some software that may pull out the objects.

JS