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My line chart displays the volume of incoming phone calls received at the call center over the hours (00:00 - 23:59) of the current day. I want to change the line style from the last hour to the current hour (it is now 6:32p so I would like the line from 17:00 - 18:00 to be dashed or something other than a solid)
Dimension: Hour(Incoming_Call_Time)
Expression: Count(Distinct(Call_ID))
I figured the below would work but no luck. I used ReloadTime() because the data is refreshed every 15 minutes.
=if(Hour(Incoming_Call_Time)=Hour(ReloadTime()),'<s2>','<s1>')
Hi
I think, ReloadTime() hour is not match with hour(Incoming_call_Time).
Can you provide a sample for that?
I can spend some time tomorrow tossing together a sample.
I tested to make sure ReloadTime() was working by modifying my count expression to only count calls if Hour(Incoming_Call_Time) < Hour(ReloadTime()). The line chart changed and removed calls originating in the 18th hour (6p)
Hey Nick, I want to do the same, if one condition is accomplished, change the line style, otherwise not.
Have you found a way to do it?
Regards, Marcel.
Please see attachment and tell me is it help
Thanks Anna! That was it! Regards, Marcel.