We have recently upgraded Nprinting from November 2018 to February 2019.
We had a Nprinting report which had 4 charts from a qlikview app. This report was delivered to users in excel format.
Before the upgrade, the chart along with borders from qlikview app were getting exported in the report. However, after the upgrade the chart borders are not geting exported.
The report is running fine, all the 4 charts are appearing. But the borders have disappeared.
I had this problem in Nov2018 version also, but I found a solution for it.
The UserPreferences had to be changed for Nprinting account.
Doing this had worked with previous version but with Feb2019 version I'm having this issue.
Is there any change in NP Feb 2019 version which might be causing this?
Did you find a solution?