Clear option on AccessPoint

[#1]

I am not able to clear my selections on AccessPoint but on Desktop Client it works.  Field is not locked down and no triggers are set.  I am baffled.  Has anyone experienced this?  No settings are blocking the users from clearing any selections yet they are not able to.

[chiru_thota]

Once it happened for me.But it got fixed after clearing browser cache,Cookies etc.

I hope you did not have "always have one selected" enabled for any of the dimension.

[rwunderlich]

Do you possibly have a Clear State set for the document?

-Rob

[#4]

Nope, not set to always one selected but thank you.  I will try clearing browser...

[#5]

Thanks Rob.  Do you mean Clear triggers?  I dont have any set.  I do have a trigger to set the weekend when user activates that tab but I want them to be able to change it from the default trigger.  Works perfectly on desktop version but wont work in Ajax.  Frustrating me 🙂

[chiru_thota]

I guess Rob means below option in access point.

[#7]

perfect that worked!  Is there a setting in QMC that needs to be set to ensure this doesnt always occcur?

[chiru_thota]

I don't think so.

[rwunderlich]

No I mean "Clear State". Each user can set what state they want when they press "Clear". In ajax, it's right click the Clear button and select "Set/Reset Clear State".

-Rob

[rwunderlich]

I believe the saved document state is associated with the "Enable Session Recovery" QMC option.

-Rob