Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Join us in NYC Sept 4th for Qlik's AI Reality Tour! Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 
swati_rastogi27
Creator
Creator

Document Chaining Issue on QlikView 12

Hi All , 

Document Chaining is not working ONLY when file is opened on Server(We migrated from QV server 11->12).

So we have old server(version 11) and new server(version 12).

There is no issue in traversing between Doc 1->Doc 2 when file is opened in old server.

When doing same on new server , getting this error :

Error : "Server Communication Lost , closing document"

But when i try to open the files migrated to new windows server from Accesspoint , document chaining works , also works when file is opened directly in desktop version.

Not working when file is opened directly from server.

Plz help

Labels (1)
1 Reply
Brett_Bleess
Former Employee
Former Employee

Have a look at the following link, try increasing your SocketTimeoutInSeconds setting in the new environment, the default setting is 60 seconds I believe, if the app that is being called is rather large, that may explain things, the only other way around this would be to preload that other QVW file such that it is already in memory, that might do the trick too.

SocketTimeOutInSeconds setting 

The only other thing of which I can think of is if the new environment has a network load balancer in it, be sure the session persistence maintains the same web server when making the call to open the other QVW, as if that changes, that may create the issue too.  About all of which I can think that may be in play here.

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.