This morning I opened one of my qlikview documents pulled some data from a few charts distributed the data to the person that requested it.
I am trying to open another qlikview file and now I suddenly am un able to open the file. Why? It is on the same computer, same Iicensed user. What caused me to have to use one of my "4 attempts?" Why am I limited to four attempts at opening my own documents? How do I reset this "4 attempts".. I am actually down to 2 attempts as this has happened to me before for no apparent reason. I do not want to lose my ability to use my license. Please provide a clearer description of what I need to do to fix my perfectly legal paid for version of qlikview. Also, please assist me with how to avoid this from happening again. I can't open any of the 10+ documents I have created for qlikview right now. I've seen several threads about a User Key change causing the problem, please create a FAQ specific to this issue.
What is "Document Recovery" and when should I use it?
Please read carefully: Technically, every document is now saved with a user key -- information that ties that file to the file's creator. In Personal Edition, users can only open files that they have created.
We recognize that it may be necessary to install QlikView on a different computer (i.e. computer upgrade, replacement, etc.). In order to open documents created using the previous installation of QlikView, you will need to "recover" the files. Recovering files simply means that you are assigning an updated user key (old machine -> new machine) to these documents. When you recover a file, you are telling QlikView that you are moving this file to your new installation, and you will no longer be using it on your previous installation.
IMPORTANT: QlikView Personal Edition is limited to four recoveries per installation. When you recover a QlikView file created with a previous installation, it will apply your new user key to ALL documents created using the previous installation, not just that particular file.
DO NOT attempt to open QlikView files that you did not create (from the forums, created by a colleague, etc.) Doing so will use one of your remaining recovery attempts, and once you have exhausted all 4 of the attempts, you will no longer be able to access documents that you have created and, from that point on, you will only be able to create new documents using your current QlikView installation.
