Document not visible on AccessPoint

[Ather]

As we are migrating QlikView form one server to another, after migration we are not able to see any document on AccessPoint. Please guide us what should we do in this regards

[Ather]

Hi Albert,

We are always using DMS. Also currently we are using QVWS instead of IIS. 

Thanks.

[Ather]

Hi Albert,

These are some error logging information which I found. Can you tell me about the below errors?

1. Warning https error. Exception: System.Net.HttpListenerException (0x80004005): Failed to listen on prefix 'https://+:80/qvdesktop/' because it conflicts with an existing registration on the machine. || at System.Net.HttpListener.AddAllPrefixes() || at System.Net.HttpListener.Start() || at QlikView.AccessPoint.HttpServiceComponent.CreateAndStartHttpListener()

2. Warning Connection lost. Reconnect to server: 'My QVS server'

3. Error HandleRequest error: The handle is invalid

4. Warning file not found. (C:\Program Files\QlikView\Server\QlikViewClients\QlikViewAjax)

[Albert_Candelario]

Hello @Ather,

Seems there is an existing reservation, you could check it with:

netsh http show urlacl | where {$_ -match ':80'}

If this is the case, or you know that you are safe to remove this reservation, you can simply run the following command to delete the URL reservation:

netsh http delete urlacl url=http://+:80/

If after removing this reservation you have further similar error you might need to delete the existing reservation to allow those again.

Cheers

[stiefa00 · Accepted solution]

Hi Alberto,

we are using DMS with custom directory. I'm working as a SRE on that environment together with Ather and his team. 

We are able to open documents directly with opendoc.htm but in index.htm the documents did not show up. So permissions (CALs, ACL) should be fine. Ather was comparing the index.htm of our old environment and found some code that was missing in the new environment. After adding those lines of code to the new environment the documents are now accessible in Access Point. 

Thanks for your support.

Cheers,

Fabian

[Albert_Candelario]

Excellent @stiefa00! Thanks for sharing that has been resolved!

[Mr_Pearl]

This issue happend to us after upgrading to May 2022 version in production environment. Luckily we had dev environemnt where we had working index.htm file available to identify and add missing lines. You are a life saver @stiefa00

[Albert_Candelario · Accepted solution]

Hello all,

Kindly remember to review as well:
AccessPoint not showing document Thumbnails, but s... - Qlik Community - 1821892

Cheers,

Albert