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OmarBenSalem
Partner - Champion II
Partner - Champion II

Error 1053: the server services won't start

Hi everyone,

I'm currently trying to open my Qlik Sense Management Console.

It was running a while ago, but now, I found out that the services are down.

When I try to start a service, I have this :

Capture.PNG

What should I do?

I've tried these 2 commands:

sfc /scannow

chkdsk /r

Then I've tried to change the connexion setting of the service to the local system like this :

Capture.PNG

But none of that changed a thing; And now when I try to revert this  and change the connexion back to an administrator account; it won't.

I'm looking forward to any type of help. I'm out of ideas really !

Thank you all

1 Solution

Accepted Solutions
herbert88
Partner - Creator II
Partner - Creator II

Hi Omar

Just try this:

1. Click Start, click Run, type regedit, and then click OK.

2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

3. In the right pane, locate the ServicesPipeTimeout entry. Note If the ServicesPipeTimeout entry does not exist, you must create it. To do this, follow these steps:

  a. On the Edit menu, point to New, and then click DWORD Value.
  b. Type ServicesPipeTimeout, and then press ENTER

4. Right-click ServicesPipeTimeout, and then click Modify.

5. Click Decimal, type 120000, and then click OK. This value represents the time in milliseconds before a service times out.

Note: 120000 milliseconds (2 minutes) is equal to what the default configuration should be.  You may find you need increase this number.  300000 (5 minutes) may be more suitable.

6. Restart the computer.

View solution in original post

11 Replies
herbert88
Partner - Creator II
Partner - Creator II

Hi Omar

Just try this:

1. Click Start, click Run, type regedit, and then click OK.

2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

3. In the right pane, locate the ServicesPipeTimeout entry. Note If the ServicesPipeTimeout entry does not exist, you must create it. To do this, follow these steps:

  a. On the Edit menu, point to New, and then click DWORD Value.
  b. Type ServicesPipeTimeout, and then press ENTER

4. Right-click ServicesPipeTimeout, and then click Modify.

5. Click Decimal, type 120000, and then click OK. This value represents the time in milliseconds before a service times out.

Note: 120000 milliseconds (2 minutes) is equal to what the default configuration should be.  You may find you need increase this number.  300000 (5 minutes) may be more suitable.

6. Restart the computer.

OmarBenSalem
Partner - Champion II
Partner - Champion II
Author

Hi Herbert,

I've done exactly as you said but still have the same error message !

Emmanuelle__Bustos
Partner - Specialist
Partner - Specialist

This worked for me with the same Issue.

ziadm
Specialist
Specialist

Hi Omar

Do  you have Central Nodes and Rims or its only one node.

ziadm
Specialist
Specialist

Hi Omar

Check on the .Net Service is started on the server. 

Start the service if its not.  Then restart all the Qlik services

Hope this solve the problem

ToniKautto
Employee
Employee

Is this still a problem for you?

We have seen a few examples where this is caused by a Windows update related to .NET Framework 4.5.2 / 4.6 and the latest Microsoft patches KB3098779 and KB3097997. If you have these installed, perhaps you can try and uninstall them to see if this is blocking your services from starting?


If this does not help, I would recommend that you contact Qlik Support for further troubleshooting.

prahladind9
Partner - Contributor III
Partner - Contributor III

Hi,

Please go through the following post,

Qlik Sense Services aren't up!

This should increase your expertise on Qlik Sense.

morenoju
Partner - Specialist
Partner - Specialist

Herbert's solution worked for me too. Thanks.

Emmanuelle__Bustos
Partner - Specialist
Partner - Specialist

omarbensalem you should mark Herbert's answer as solution for this post.