Export Excel QlikView Server

[#1]

Good afternoon,
I can not export to excel from the AccesPoint . It is using IE Plugin.
In the QMC we have enabled the option to print and export to excel .
QlikView server version is:
QlikTech Product QlikViewServer Edition 64 -bit (x64 )
  Product Version 11.20.12451.0
Thank You.

Regards.

[petter]

That should be a case for Qlik support really. Have you tried contacting them?

[#3]

Hi!

I have not connected with the support of QlikView. How could it do?

Regards.