Export to Excel: Not Found Error

[dmohanty]

Hi All,

What could be the possible reasons that my users are getting Not Found Error when exporting data to Excel?

I tested in both AJAX and IE mode on my desktop access point and its working very fine. But clueless about Users issue. Screenshot attached

Is it related to something MS Office is not installed or with the versions? Please help.

[Miguel_Angel_Baeyens]

Hi,

That might happen if they are using IE10 (likely if their OS is Windows 7 and they have automatic Windows Updates set up) against any version prior to QlikView 11.20 SR2 build 11922.

Make sure they are using a browser compatible, and check if the XLS file has been generated in the corresponding folder of the Server, as set in the QMC.

Hope that helps.

Miguel