File is not affecting in Access point!?

[Anonymous]

Team,

I just replaced the file from one machine to another machine in User document folder , now i have the file in QMC User document but it is not affecting in access point.

Please share your suggestion!!

Thanks.

Ashok Ravichandran.

[vunguyenq89]

Can you elaborate "it is not affecting in Access Point"?

• If this means users don't see the new qvw file on Access Point, check if users have read permission on the qvw file.
• If this means users still see the older copy of the qvw document, restart QlikView Server service should help

[tharanikannan]

Hi,

Please verify the steps below,

1.Check whether your new file replaced old file. try opening in server and check the changes made in new file.

2.Then refresh/reload the application from QMC

3.Check whether the application is distributed to that user.

4.If section access is applied , please check the user name in user list files.

Thanks

Tharani,

[Anonymous]

Thanks for you reply.!

Not users, even we cant see the dashboard in access point.

[vunguyenq89]

Then check permissions of the account running QlikView Server (QVS) service over the qvw file.

[Anonymous]

Thanks for your response,

Can you please elaborate what do you mean by permissions of the account and services over the qvw file.??

[vunguyenq89]

Check if the Windows user that runs QlikView Server service has NTFS read permission on the file.