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deepakqlikview_123
Specialist
Specialist

How to raise ticket with Qliktech

Hi All,

can you please tell me how to raise ticket with Qliktech.

1 Solution

Accepted Solutions
Giuseppe_Novello

Dear Deepak,

Do you mean a Qlik Support ticket?

For Qlikview Product and technical issues - Contact Technical Product Support | Qlik

For Non-technical issues - Contact Qlik Qoncierge Service | Qlik

Make sure for both to have in hand your Qlikview License key so they can easily find your account for both.

For Technical support, you need the following information:

•The full QlikView version number (e.g., 9.0.7119)

•Technical details of the host server/machine, including:

•Windows operating system

•32bit or 64bit environment

•Number of CPUs and amount of RAM

Giuseppe Novello
Principal Technical Support Engineer @ Qlik

View solution in original post

3 Replies
tresesco
MVP
MVP

If you are not a direct customer to Qlik, you have to go through your partner. They are the first support for you. If they can't resolve your issue, your partner would log a call with Qlik.

Giuseppe_Novello

Dear Deepak,

Do you mean a Qlik Support ticket?

For Qlikview Product and technical issues - Contact Technical Product Support | Qlik

For Non-technical issues - Contact Qlik Qoncierge Service | Qlik

Make sure for both to have in hand your Qlikview License key so they can easily find your account for both.

For Technical support, you need the following information:

•The full QlikView version number (e.g., 9.0.7119)

•Technical details of the host server/machine, including:

•Windows operating system

•32bit or 64bit environment

•Number of CPUs and amount of RAM

Giuseppe Novello
Principal Technical Support Engineer @ Qlik

View solution in original post

Greg_Williams
Employee
Employee

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