Re: How to upgrade IE Plugin - Qlik Community

umartareen · ‎2018-03-15

Hi,

We are in the process of upgrading QV server to 12.10. I want to know

1. How IE plugin is upgraded?

2. Where should the setup file be placed?

3. What will the users have to do to upgrade?

Could you please help

Thanks

jltsupport · ‎2018-03-15

Hi bbt

Could you please provide some info on this?

To provide some information. we have a QV plugin installed for QV 11.20. This needs to be upgraded to the version of 12.10. ‌

Peter_Cammaert · ‎2018-03-15

Recap from our previous discussions: the IE plugin is an OCX that is used by Internet Explorer to display QlikView documents in native QlikView format inside your browser. It has nothing to do with the QlikView server.

Run the installer on each client machine where the plugin is already available. The new version will replace the old versions.
Wherever the person that performs the upgrade can access it. If the laptop/desktop users are to perform the upgrade themselves, put the installer in a network share on the company network. Note: the plugin is already available from the AccessPoint, but in order to upgrade without reconfiguring the AccessPoint (see Bill's explanation), each user will first have to uninstall the plugin.
Run the installer. No configuration settings are needed, no questions are asked. Just run the installer.

Bill_Britt · ‎2018-03-15

Hi,

Please see my comment on this post.

https://community.qlik.com/message/1453248?et=watches.email.outcome#1453248

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

umartareen · ‎2018-03-15

Thank you Peter !

Bill_Britt · ‎2018-03-15

Hi Peter,

The upgrade will replace the current version and it doesn't have to be uninstalled first.

Also, you can setup the Access Point with the link to the file.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

Peter_Cammaert · ‎2018-03-15

Hi Bill,

yes I am aware of the fact that a new installer will upgrade an old installation without any problem. But it used to be so that an AccessPoint that has not been reconfigured using the technique you described in that other discussion wouldn't even suggest a download link because the plugin (although an older version) was already there. Has that behavior been changed?