IE plugin not adequate with windows 8.1

[elie_issa]

Some users are using window 8.1 and not able to install the IE plugin.

Please check the attached error.

[bindu_apte]

Hi,

Please let me know which version of qlikview you are using.

[elie_issa]

11.2 SR5

[awhitfield]

Hi Elie,

you are trying to use a standard 64bit plugin rather than one for Windows 8. What operating System do you have on your server? If it's windows 2012 then you should have a compatible plugin installer in C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin

HTH

Andy

[alexdataiq]

According to the Release Notes, 11.20 SR5 only supports Windows 8.1 on the 64 bit version. Are your users using a 32 bit version of Windows?

Regards

[elie_issa]

thanks for your reply but the problem is not from the server cz we are using the plugin on our desktop and it's working fine. the problem is with the users having window 8.1.

[elie_issa]

can you please advise in which page in the attached PDF they mentioned that the 11.20 SR5 only supports Windows 8.1 on the 64 bit version. i was checking the PDF and couldn't find such info.

Thanks again.

[ThornOfCrowns]

You are very far behind in service release terms:

QlikView 11.20 SR14 is now available

[alexdataiq]

Sorry, my mistake. I attached the wrong file.

It's on the table of page 2.

Regards

[elie_issa]

Hi Alejandro,

we tried to install the plugin on Windows 8.1 64 bit and it's giving the same popup error.

But when installing on windows 8 it's working.

It seems it's not supporting windows 8.1.

Any solution ?