Job loading Master data from BW fails all the time

[#1]

Hello Qlikview community!

Here is an issue we are facing

We have a job in Qlikview publisher that run on schedule every morning at 8am which loads master data from bw to qvd. Since we scheduled it for the first time it always finishes with errors and actually Master data not being loaded. When then we run it manually it finishes ok. You can find error message example on the first picture

The most common reason of this job failing was time out. So we thought that it is related to BW side, so may be jobs ran in time when system is overloaded or it had too low priority in BW, but that was not the case. As you can see on the second picture jobs finished successfully on BW side.

Do you have any ideas why this could be happening?

We would really appreciate if you would help us

Thank you in advance!

[vgutkovsky]

Can you paste the entire Publisher log and also include the document log (should be in the same folder as the QVW assuming you've turned on logging in Document Properties)?

[suniljain]

SAP BW successfully complete your request so pls check qlikview side.

[#4]

Hello Vlad,

Here is the Publisher log, and we dont have the other document log.

Quite long one, huh?

[suniljain]

Are you resolve the issue or what ?.

if not pls reply.

[vgutkovsky]

The publisher log is not very useful in this case. Turn on logfile generation in the Document Properties of the QVW and reload from Publisher. Then paste or attach the text version (not an image) of the document log here.

Regards,

Vlad

[suniljain]

can you post SAP BW Connection Details ?. It will help me to find out root of this issue.