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scotthan
Partner - Contributor III
Partner - Contributor III

Logo vanishes when moving to a Production server

When I move my Qlikview dashboard to a shared drive, put in Test phase, and distribute on Access Point, I see the logo on Access Point that I chose.  (Settings -> Doc Properties -> Opening tab -> Document Thumbnail -> Image)

When my document is copied to a different section of the same shared drive folder and reloaded / distributed by the Production server (which I don't control), this Access Point logo vanishes and I see a blank box.  Any ideas as to why this is happening?

Thanks!

3 Replies
Not applicable

The image path may not be recognizable anymore with the changed location.

scotthan
Partner - Contributor III
Partner - Contributor III
Author

But doesn't the image get sort of loaded into the Qlikview document so that it should not need a path anymore?  For example, when you make a text object and choose to display a certain image in it, you could move the document around and still see that image.

Not applicable

Logos are usually files external to qlikview which are referenced using a path or a URL. This is, however, not a limitation when you're using internal files like the arrows, exclamation marks etc.