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sergio0592
Specialist III
Specialist III
‎2020-09-21 11:12 AM

Lost connection to server

Hi all,

Users have sometime this message with a forced deconnection  after. How avoid this??

P2.jpg

Thanks

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Vegar
MVP
MVP
‎2020-09-21 11:17 AM

Could it be that the session is lost due to inactivity? It is configurable in the QMC, but I think to remember that the default time out limit is set to 30 minutes. 

Vegar
Qlik Community MVP
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sergio0592
Specialist III
Specialist III
‎2020-09-21 11:28 AM
Author

In response to Vegar

It occurs when user make a large data set selection . So it's longer and they have to wait 1 or 2 minuts. But message and deconnections appears  from 45 seconds!

Do you know where is this parameter in the QMC?

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Brett_Bleess
Former Employee
Former Employee
‎2020-10-14 01:44 PM

Check the following Article and look for the SocketTimeoutInSeconds setting, that is the one you need to increase in this case to get things to work:

https://community.qlik.com/t5/Support-Knowledge-Base/Timeout-Values-Related-To-QlikView-Deployment/t...

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
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