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Need sample/Best Practice QV dashbaord for service helpdesk data

Dear Gurus,

I'm new to qlikview . Kindly help me by sharing any sample dashboards which suits for Service desk related data(like SLAs and Open or close status of the tickets and time take to closure etc kind of KPIs).

If any one has done the dashboards using this kind of data kindly share the template with good visulaizations.

I have seen call center dashbaod demo and using some of the graphs from it. Pls share if any other dashboards any one has worked on ..?

Best regards,

Neeru.

1 Solution

Accepted Solutions
jagan
Luminary Alumni
Luminary Alumni

Hi,

Check this link, there is one qlikview file in that, hope it helps you.

http://community.qlik.com/message/83517#83517

The Role of IT in Business Discovery: Part 4

Regards,

Jagan.

View solution in original post

3 Replies
ashfaq_haseeb
Champion III
Champion III

HI,

Check this

Regards

ASHFAQ

Not applicable
Author

Hi Ashfaq,

Thanks for the response. I have this dashbaord(downloaded from demos). Kindly share if you have any other dashbaord with different visualizations.

Best Regards,

Neeru

jagan
Luminary Alumni
Luminary Alumni

Hi,

Check this link, there is one qlikview file in that, hope it helps you.

http://community.qlik.com/message/83517#83517

The Role of IT in Business Discovery: Part 4

Regards,

Jagan.