count (NUMBER) where ACK is not null and priority is low and ACKTIME < 3600 Ans: count(if(isnull(ACK)=0 and priority='low' and ACKTIME<3600,NUMBER))
count (NUMBER) where STATUS = "Resolved or Closed" and CLOSEDATE is between "dd-mm-yyyy" and "dd-mm-yyyy" Ans: Count(if(wildmatch(STATUS,'Resolved','Closed') and CLOSEDATE>=date('27-05-2012','dd-mm-yyyy') and CLOSEDATE<=date(today(),'dd-mm-yyyy'),NUMBER))