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Sivapriya_d
Creator
Creator

Not able to access dashboard

Hi,

I cant able to access the dashboard at access point. I have verified distribute tab in publisher task and for that dashboard no section access file.

Can anyone help me??

Thanks in advance

Siva

1 Solution

Accepted Solutions
Peter_Cammaert
Partner - Champion III
Partner - Champion III

Actually, your access to a document with Section Access can be restricted in multiple ways.

  • If you're not listed in the SA table, you can't get in. Simple.
  • If Data reduction and strict exclusion have been enabled, and your account doesn't link to data in your data model, the empty document will refuse to open (as dictated by Strict Exclusion).

The fact that the Document isn't shown as a thumbnail anyway, but hides because of insufficient or improper Section Access data, depends on whether or not you enabled thumbnails to be shown depending on Section Access.

In QV Desktop, check Settings->Document Properties->Server->Filter AccessPoint Document List Based On Section Access.

Best,

Peter

View solution in original post

11 Replies
prieper
Master II
Master II

What is the error-message?

Do you have rights to access the server?

Peter_Cammaert
Partner - Champion III
Partner - Champion III

What type of CAL have you assigned to yourself? Have you executed the task at least once after putting the document on the server? Is your server configured with DMS or NTFS?

Peter_Cammaert
Partner - Champion III
Partner - Champion III

And as Peter already requested, please document the problem you are facing. "It's not working" is too little to start guessing what could be the cause.

Is the document not showing up in the AccessPoint, while it should? Does it show up, but when you click the thumbnail, it displays an error message? If so, what error is displayed? Can you post a screenshot? And so on...

Sivapriya_d
Creator
Creator
Author

Hi peter,

Thanks.

yes task was executed after adding me and the Server was using DMS Authorization. I am not getting any error only thing is the dashboard not visible to me in the access point.In  other words its not available to me.

Sivapriya_d
Creator
Creator
Author

Hi,

Yes I am. Dashboard not available to me in the access point.

prieper
Master II
Master II

Do you use section access on fields?

Might be that the resulting datamodel does not contain data?

Sivapriya_d
Creator
Creator
Author

Is dashboard availability depends on section Access??...What I understood is like dashboard contents will be  restricted but availability in AP .correct me if I am wrong.

Thanks,

Siva

prieper
Master II
Master II

Give it a try!

Anonymous
Not applicable

I believe the dashboard has access to some ABC group which you are not part of that group