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Hi,
We have a few users that open Qlikview documents with open in server.
What we encounter is when they open a document the first time, it opens fast, but when they close the document and try to open it again Qlikview (few minutes after we closed it) is not responding and in most cases the document doesn't even open anymore.
any ideas how we can fix this?
After documents start failing to "Open in Server", you can still open them in the AccessPoint? Without any delays?
That is correct. The document still opens in AccessPoint without any delay. Sorry forgot to mention that!
So in general we open document1 = document1 opens.
We close document1 and shortly after that we have closed it, we open it again = not responding
We open document2 = document2 opens
... and so on
You cannot open document1 ever again with Open in Server... or you have to first open another document before document1 opens a second time?
Did you try shutting down and restarting QV Desktop before each attempt to open the same document again?
I think I've located the problem.
When I click on open in server you can choose between:
- Use NT Identity
- Anonymous
- Alternate Identity
When I choose "Alternate Identity" the document opens instantly, but when you choose "Use NT Identity" the document is not responding most of the time.
It has something to do with that option.
Good to know: Qlikview desktop is installed on the server itself and there both options opens the document instantly.
The difference between the two is subtle:
Does that bring light in the darkness?