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Preload checkbox on Management Console becomes unchecked

We have the preload check box checked under Document/Server/Performance on the Management Console. We have discovered that this randomly gets unchecked. Does anyone know what could cause this? There are only 2 of use using the Console and neither of us is unchecking this box.

7 Replies
Not applicable
Author

We are experience the same. Did you resolve the problem?

Not applicable
Author

Found the solution that I should check the box under Source Documents, not User Documents.

felcar2013
Partner - Creator III
Partner - Creator III

where are the source documents?

Not applicable
Author

Under Documents. Maybe its different if you dont have the Publisher.

source.JPG

felcar2013
Partner - Creator III
Partner - Creator III

thanks

and yes, it is different, i do not have the Publisher and do not get the Source Documents tab

good to know, i ticked the preload box under User Documents.

felipe

juleshartley
Specialist
Specialist

Hi All,

We are having this same problem - but I can't see a preload box under 'source documents'... can you explain what you mean?

We are on QV10.

thanks.

Not applicable
Author

Anyone solve the issue?