Hi,
I have a serious problem with qlikview desktop, it's doesn't allow me to open any of my files, just create new ones.Everything started when my laptop died, so I got a replacement and installed qlikview desktop 10 again, and when I opened the last file I was working with, a windows pops up with this message (translated from spanish) :
'This Qlikview document was created by another Qlikview personal edition user or from another computer.As a Qlikview personal edition user you can only open files created by you and from this computer.
This document has been recovered more times than allowed by your Qlikview personal edition license.You can still use Qlikview with your actual Personal Edition License to create and modify other files.'
and so , it refuses to open the file.We have a Qlikview server small bussines editon 10 license with 10 usercals and 10 document cals, and I've been using the desktop edition with license.Moreover I have never move the files to another computer, just this once, and still it's says that i have recovered the file more times than allowed, I really don't understand.Also I don't understand how to actually transform desktop software from personal license to full edition , I thought I was working with that version , but obviously something is wrong.I really need help on this guys, if I loose all my previous work I'll probably get fired.Thanks in advance.
