Skip to main content
Announcements
Qlik Connect 2024! Seize endless possibilities! LEARN MORE
cancel
Showing results for 
Search instead for 
Did you mean: 
Not applicable

Problem with mail users preferences QlikView

Hello.

I am trying to send emails with alerts, but when I configure the mail users preferences I can't establish the connection.


I tried with different mail providers but none worked (outlook, yahoo, I didn't try with gmail for the prefferences of security) . When I test the connection QlikView returns the following error message:


"Could not connect to server. Last Response: Unexpected AUTH PLAIN response, Last Response: 530 5.7.0 Must issue a STARTTLS command first".

error conexion.PNG

I used the next parameters:


WITH OUTLOOK:

Server:

Address: smtp-mail.outlook.com

Port: 587

Authentication Method: AUTH PLAIN and AUTH LOGIN

User ID: A account of hotmail (example@hotmail.com)

Password: the correspondent hotmail's password


WITH YAHOO

Server:

Address: smtp.mail.yahoo.com

Port: 25 and 465

Authentication Method: AUTH PLAIN and AUTH LOGIN

User ID: A account of yahoo (example@yahoo.com)

Password: the correspondent yahoo's password


ejemplo conexion.PNG

Thanks.

3 Replies
olimonbi29
Contributor III
Contributor III

Actually i have the same problem, did you resolve? can you help me please?

Best Regards Sincerely!!!

cwolf
Creator III
Creator III

If you are in the LAN of your company then you have to use the SMTP server of your company. Within a LAN, normaly you can not send via an external SMTP server.

olimonbi29
Contributor III
Contributor III

I will check that thanks very mucho for your response,

Best Regards Sincerely!!!