QMC: Error Document open call failed. The document might require username and password.

[avinashelite]

Hi Experts,

When I am trying to reload a section access document from the QMC its saying

"Error      Document open call failed. The document might require username and password" . I have given the ADMIN access for the service account but still i am facing the issue can anyone help on this.

[Anonymous]

I guess the document has section access.  See tab "Reload" in the reload task - there is a checkbox "Section Access", and fields for user id and password.

[reshmakala]

What is the type of Section access that you have used? It is with the NTNAME or USER ID and PASSWORD?

NTNAME doesn't require you to give login credentials until you make sure that the machine running server has been granted ADMIN access.

[avinashelite]

Thanks for Your reply , Yes I am using NTNAME and I have given the admin access for the Server user but still the reload task is failing with the error Document open call failed. The document might require username and password.

[reshmakala]

Can you post the script that you are using with random values?

[Anonymous]

Do you have NTNAME of the QV services user in your section access?

[avinashelite]

I am pulling it from the group so it not identifying it I guess.

[reshmakala]

You can manually add a row to specify ADMIN access to the server machine to the existing section access script and try.

[Anonymous · Accepted solution]

Try to add it to the section access "manually", e.g.

concatenate load * inline [

     ACCESS,     NTNAME

     ADMIN          <ntname of the services user>

];

[sankartalluru]

Hi Michael

I am using following code but it is failed to reload.

and i am using win batch cmd for reloading the application .

section access;

LOAD UPPER([USERID]) as USERID,

     [ACCESS] as ACCESS,

     NTNAME

FROM Test.csv

concatenate

load * inline [

     ACCESS,     NTNAME

     ADMIN ,    SANKAR

     ADMIN, QVADMIN

];