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Anybody knows about a demo for queue management, showing KPIs like average waiting time in queue, number of customers waiting in queue, number of customers served, by branch, by queue, by period and so on.
Thank you.
Hi,
Please visit Qlik demo site. You will find such samples there.
Regards
ASHFAQ
I already tried Qlik demo site but could not find examples there, I will look again.
Thank you Ashfaq
De: Ashfaq Mohammed
Enviado el: domingo, 23 de noviembre de 2014 01:45 a.m.
Para: Hector Zavala
Asunto: Re: - Qlik Demo for queue management
<http://community.qlik.com/> Qlik Community
Qlik Demo for queue management
reply from Ashfaq Mohammed <http://community.qlik.com/people/ashfaq_haseeb?et=watches.email.thread> in App Development - View the full discussion <http://community.qlik.com/message/663405?et=watches.email.thread#663405>
Hello Hector,
I have also reviewed the demo site and have not found any queue-management related document. Maybe the document under Helpdesk Management can be similar to what you are lloking for (http://www.qlik.com/us/explore/solutions/functions/it)
Hope this helps a bit!
There is a Call Center demo at Qlik Demos: See QlikView in Action | Demo.Qlik.Com. It offers a few of the KPI's you mention, albeit in a different form. The HelpDesk demo may be useful as well.
Thank you SALTO, I will take a look at it.
De: SALTO
Enviado el: lunes, 24 de noviembre de 2014 10:48 a.m.
Para: Hector Zavala
Asunto: Re: - Qlik Demo for queue management
<http://community.qlik.com/> Qlik Community
Qlik Demo for queue management
reply from SALTO <http://community.qlik.com/people/SALTO?et=watches.email.thread> in App Development - View the full discussion <http://community.qlik.com/message/664335?et=watches.email.thread#664335>