This is from the old reference guide an implies that if you have open files from other users, that will use up your recovery attempts, could that be the case?
does you installation include a QV server, or are you purely personal edition?
Should you change computers, you will not be able to open your previously created documents with Qlik-
View Personal Edition. In this case, you can choose to recover your files. Recovering files means a new user
key is generated, assigned to the old document and used for all subsequent files, not only for that particular
file. After recovering a file, you can no longer use it on the computer that you created it in.
QlikView will accept 4 user key changes in a document. After that, you will get the error message “Key
length has reached its maximum” and the document will not open any more. The only possibility is to recreate
it from scratch.
Therefore, you should not recover QlikView documents that you did not create (from a forum or from a colleague,
etc.). Doing so will use one of your remaining recovery attempts.
As a user of QlikView Personal edition you can upgrade the software to a newer version at any time and continue
working with your documents. New versions may be downloaded on the QlikView download page and
installed on the existing computer.
HTH
Andy
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