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Contributor III
Contributor III

QlikView App in AccessPoint freezes after reload

When users have a QlikView App open in AccessPoint and the App is subsequently reloaded and distributed by the Publisher, the users experience minutes of the App and their browser "freezing" (ie. they are unable to use QlikView or any other tabs open in their Internet browser) .

I understand that after a reload the first user to open the App triggers the new data model to be loaded in to memory again, however this "freezing" is longer in duration immediately after a reload than if you were to leave it 5-10 mins before being the 1st person to open the App.

Does anyone else have this problem and is there anything we can do to minimise the impact on users?

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