Qlikview Distribution service stopped

[lcartes]

Hello

For the last days the qlikview distribution service doesn't work, i can't execute scheduler, appears "1067 error".

This is part of the content of Root_20190917 file from the service directory:

20190917T025933.645-0300 Information SaveTaskThread. New detected tasks in queue. Count=98. Starting save.
20190917T025933.692-0300 Information SaveTaskThread. Queue handled.
20190917T025933.973-0300 Information Changed tasks notification received. Queue count: 2677
20190917T025933.973-0300 Information LoadTasks - Loading 98 tasks
20190917T025954.270-0300 Information SaveTaskThread. New detected tasks in queue. Count=98. Starting save.
20190917T025954.317-0300 Information SaveTaskThread. Queue handled.
20190917T025954.692-0300 Information Changed tasks notification received. Queue count: 2678
20190917T025954.692-0300 Information LoadTasks - Loading 98 tasks
20190917T030000.004-0300 Information TriggerState: Change State to Ignored. Task="Modelos Gestion/Comercial/Ventas/Modelo SGV (En desarrollo).qvw", ExecId=088d0eea-b3d2-440b-95d1-0fb3a94f88c3. DistributeTask[ccc82bf2-72da-48bd-9260-c940c5c27459] ("Modelos Gestion/Comercial/Ventas/Modelo SGV (En desarrollo).qvw"): TryQueue ignored since task is disabled.
20190917T030012.676-0300 Error Exception=System.Exception: Can't start new jobs, Shutdown has been initialized! || at SolutionGlobal.ThreadPool.ThreadPool.QueueJob(ILogBucket i_LogBucket, String i_ThreadName, ThreadPriority i_ThreadPriority, Boolean i_IsInternal, Delegate i_Delegate, Object[] i_Params) || at SolutionGlobal.ThreadPool.ThreadPool.AddJob[T](ThreadExecutionBeginPoint1`1 i_ThreadExecutionBeginPoint1, ILogBucket i_LogBucket, T i_T) || at QDSMain.TaskResultCache.<>c.<CacheUpdateMainThread>b__11_0(TaskResultCacheUpdateThreadData data) || at System.Linq.Enumerable.WhereSelectListIterator`2.MoveNext() || at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) || at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source) || at QDSMain.TaskResultCache.CacheUpdateMainThread()
20190917T030026.598-0300 Information Initializing QlikView Distribution Service... Please wait..
20190917T030026.614-0300 Information Initializing Runtime environment. Currently Logged On User=CDLSA\jde
20190917T030026.614-0300 Information Check and initialize environment has begun
20190917T030026.629-0300 Information Echoing system information: QVDistributionService, Version=12.10.10000.0, Culture=neutral, PublicKeyToken=null
20190917T030026.629-0300 Information EntryAssembly=QVDistributionService, Version=12.10.10000.0, Culture=neutral, PublicKeyToken=null
20190917T030026.629-0300 Information CommandLineArgs=
20190917T030026.629-0300 Information WindowsIdentity=CDLSA\jde
20190917T030026.629-0300 Information IsJITTrackingEnabled=True
20190917T030026.629-0300 Information Environment=64 bit
20190917T030026.629-0300 Information Available Memory=60328.86 Mb. Total Memory=64767.49 Mb. Available Pagefile=69933.69 Mb. Total PageFile=74495.49 Mb.
20190917T030026.692-0300 Information Product Information=Product name: QlikView Distribution Service x64, Client Build Number: 12.10.10000.0, Target Platform: x64,
20190917T030026.692-0300 Information Current Process Information=User Domain Name: CDLSA, User Name: jde, Start Directory: C:\Program Files\QlikView\Distribution Service, File Name: QVDistributionService.exe, Process ID: 2956, Base Priority: 8, Processor Affinity: 255, Privileged Processor Time: 00:00:00.0781250, Input Language: Latin American (es-CL), Working Set: 34332672, Minimum Working Set: 204800, Maximum Working Set: 1413120,
20190917T030026.692-0300 Information Machine Information=Computer Name: SRVQVPRD, Operating System Version: Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.2.9200.0), .NET Version: 4.0.30319.42000, MDAC Version: 6.3.9600.16384, Monitors: 1, Physical Memory: 64767Mb, Available Memory: 60327Mb,
20190917T030026.692-0300 Information CPU Information=CPU 0: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 1: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 2: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 3: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 4: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 5: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 6: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz, CPU 7: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz,
20190917T030026.692-0300 Information Logical Drives Information=Drives: A:\ C:\ D:\ E:\ ,
20190917T030026.692-0300 Information Network Information=Connected: True, Host Name: SRVQVPRD, IP Address 1: fe80::9da1:be11:2f0:9d19%14, IP Address 2: fe80::d416:ab9c:fabb:d935%12, IP Address 3: 30.30.30.106, IP Address 4: 192.168.0.34, IP Address 5: 2002:1e1e:1e6a::1e1e:1e6a,
20190917T030026.692-0300 Information File Information=BouncyCastle.CryptoExt.dll: Date=01-12-2016 8:56:56, Version=1.7.4114.6378, Newtonsoft.Json.dll: Date=01-12-2016 8:56:56, Version=8.0.3.19514, PIX.dll: Date=01-12-2016 8:56:58, Version=12.10.10000.0, PublisherSDK.dll: Date=01-12-2016 8:57:02, Version=12.10.10000.0, QDSMain.dll: Date=01-12-2016 8:57:04, Version=12.10.10000.0, QlikView.dll: Date=01-12-2016 8:57:04, Version=12.10.10000.0, qvb.exe: Date=01-12-2016 8:56:28, Version=12.10.10000+2016-11-28 13:27:12.HEAD.Component.Version, QVBWrapper.dll: Date=01-12-2016 8:57:06, Version=12.10.10000.0, qvconnect32.exe: Date=01-12-2016 8:56:34, Version=12.10.10000+2016-11-28 13:27:16.HEAD.Component.Version, qvconnect64.exe: Date=01-12-2016 8:56:34, Version=12.10.10000+2016-11-28 13:27:16.HEAD.Component.Version, QVDistributionService.exe: Date=01-12-2016 8:56:30, Version=12.10.10000.0, QVDistributionService.exe.config: Date=01-12-2016 8:46:48, Version=, SNMP.dll: Date=01-12-2016 8:57:10, Version=12.10.10000.0, SolutionGlobal.dll: Date=01-12-2016 8:57:10, Version=12.10.10000.0, System.Numerics.dll: Date=19-06-2015 23:14:56, Version=4.6.81.0 built by: NETFXREL2, Wrappers.dll: Date=01-12-2016 8:57:12, Version=12.10.10000.0,
20190917T030027.114-0300 Information Initializing SessionList
20190917T030027.114-0300 Information Initializing DSCHelper
20190917T030027.114-0300 Information Initializing MailItemTrackerListHandler
20190917T030027.114-0300 Information Initializing DSC OnlineCheckerSharedThread
20190917T030027.114-0300 Information Unified Hub: Not configured.
20190917T030027.176-0300 Information DSC Service is online.
20190917T030027.192-0300 Information The following DSC plugins has been loaded: Active Directory (ad), Custom Directory (custom), Configurable ODBC (odbc), Configurable LDAP (ldap), Local Directory (local), Windows NT (nt)
20190917T030027.614-0300 Information TriggerOrchestrator: CheckTriggersThread starting
20190917T030027.614-0300 Information ScheduleTriggerTracker: Thread starting
20190917T030027.614-0300 Information TriggerStateTracker: CheckFutureTriggersThread starting
20190917T030027.629-0300 Information Setting RunLevel to Full
20190917T030027.629-0300 Information Max Simultaneous QlikView Engines set to: 6
20190917T030027.629-0300 Information Max Simultaneous Reader QlikView Engines set to: 20
20190917T030027.676-0300 Information Max retries:5
20190917T030027.676-0300 Information Attempt:01
20190917T030028.395-0300 Information Opened the QlikView Engine successfully. ProcessID=7820
20190917T030028.661-0300 Information Closed the QlikView Engine successfully. ProcessID=7820
20190917T030028.661-0300 Information The QlikView Engine Version check was performed successfully. Filename=, Version=12.10.10000+2016-11-28 13:27:12.HEAD.Component.Version
20190917T030028.661-0300 Information QVBInfo=StartTime=17-09-2019 3:00:28, Path=, QVBVersion=12.10.10000+2016-11-28 13:27:12.HEAD.Component.Version, FileVersion=, FileDescription=, LegalCopyright=, Language=,
20190917T030028.661-0300 Information DSC Info: Online=True, URL={http://srvqvprd:4730/DSC/Service}
20190917T030028.661-0300 Information Workorder CheckSum=da39a3ee-5e6b-4b0d-3255-bfef95601890
20190917T030028.676-0300 Information The following file system plug-ins has been loaded: QlikTech.DMS, NTFS (Windows NT Filesystem), NTFS (Windows NT FileSystem on remote machines)
20190917T030028.692-0300 Information LoadTasks - Loading 98 tasks
20190917T030028.801-0300 Information Triggers: Keep this trigger under observation: TriggerState[ChangedBy=1, Status=Unhandled, Planned=2019-09-17 06:30:00.000, ExecId=9936cc27-7c7a-4460-9170-85c4b4204d90, Trigger="ScheduleTrigger" for task "Modelos Carga/Modelo Carga Rentabilidad.qvw"]

[asinha1991]

if you are ok to recreate schedules, just go to programdata /qliktech and rename or delete distribution folder 

[lcartes]

hello

effectively, I deleted the folder but the schedules disappear, what can i do?

[asinha1991]

you will have to create schedule through QMC again,i guess that's the only way now

[lcartes · Accepted solution]

thanks, i will do that.

[Brett_Bleess]

Leopoldo, what should have happened when you renamed/deleted the QDS App Data folder, is upon start of the service at that point, it should have recreated everything from scratch via the QMS information stored in the QVPR files...  If that did not happen, I would venture you have larger issues going on in your environment.  I just wanted to confirm the proper behavior of things here.  The only thing you lose when you do this are your logs, everything starts from new going forward...

Regards,
Brett