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Qlikview Section Access filters not applying correctly

I have an application with section access.  It has been in use for about 2 years. Today users reported that they were not getting the correct filters applies when they opened it.  Some has access to all items, some had access to additional items.  They then said it corrected itself about an hour later.  The app was not reloaded nor were services restarted.  I did notice that the RAM utilization on the server had dropped significantly, like it had cleared a bunch of cache.  This server has 1 TB of RAM and there are currently only about 20 - 30 current users.  The server will build cache over time for access and it will climb to about 600 GB then level off.

Any ideas what causes this "hole" in Section Access?

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