Qlikview crash problems

[baylor2016]

Hi,

I am using Qlikview 11.20 SR17. It crashes every time when resizing the controls like Textbox. I reinstalled the software and rebooted the computer, but the problem stays.  The message I got is as below. I have to restart Qlikview and re-open the project.

Please advise.

Thanks

Longmatch

[baylor2016]

The crash problem happens every time the control is resized. Here is the error message from event viewer. Any ideas? Please help!!!

Log Name:      Application

Source:        Application Error

Date:          7/27/2017 9:43:08 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      fcm1122

Description:

Faulting application name: Qv.exe, version: 11.20.13603.0, time stamp: 0x5915cb9f

Faulting module name: ntdll.dll, version: 10.0.14393.1378, time stamp: 0x594a1350

Exception code: 0xc0000374

Fault offset: 0x00000000000f8353

Faulting process id: 0x21e8

Faulting application start time: 0x01d306e68295051e

Faulting application path: C:\PROGRA~1\QlikView\Qv.exe

Faulting module path: C:\windows\SYSTEM32\ntdll.dll

Report Id: 8bc11f4b-9fd8-4632-a6ef-9fd4bdda50aa

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2017-07-27T14:43:08.558407300Z" />

    <EventRecordID>345527</EventRecordID>

    <Channel>Application</Channel>

    <Computer>kirby6-haijun3.ad.bcm.edu</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Qv.exe</Data>

    <Data>11.20.13603.0</Data>

    <Data>5915cb9f</Data>

    <Data>ntdll.dll</Data>

    <Data>10.0.14393.1378</Data>

    <Data>594a1350</Data>

    <Data>c0000374</Data>

    <Data>00000000000f8353</Data>

    <Data>21e8</Data>

    <Data>01d306e68295051e</Data>

    <Data>C:\PROGRA~1\QlikView\Qv.exe</Data>

    <Data>C:\windows\SYSTEM32\ntdll.dll</Data>

    <Data>8bc11f4b-9fd8-4632-a6ef-9fd4bdda50aa</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

[Miguel_Angel_Baeyens]

Send this information to Qlik Support so they can help you with this issue.