Qlikview start page says "personal edition" even after opening server document

[#1]

Hi Qlik Community

I have a CAL assigned to my AD account and I can open a document from a development server or launch from portal however the start page says "Personal Edition" and so I can't edit documents to commence development.

My access to the system is via a VPN to a remote LAN and this VPN blocks all access to my local LAN and the internet when connected and I don't seem to have access to the internet via the VPN.

My CAL is not being "downloaded" from the development server when I open the document; is this because of the lack of internet access?  Any suggestions how to proceed?

regards

Ian

[simenkg]

Are you getting a User CAL or a Document CAL.

A document CAL will not license your desktop version of QlikView. Make sure a Named User Cal is availible and that dynamic allocation is enabled or you could just assign the license to your user directly. These settings are in the QlikView management console under System - Licenses - (Click on the qlikview Server) - User CALS.

[quwok]

Since you mentioned development server, is your development server running a test server license? Test server licenses does not permit license lease.

[#4]

Should be named CAL but good idea, I'll check ...

[#5]

Ahhh ! the production server rejects me saying I have no CAL ... I have gone back to the system admins with this information

[manojkulkarni]

Check two things.

1. You should be using Named CAL to lease license

2. Allow Leasing License should be checked in Server.

[#7]

Hi Ian,

Check the following things-

1.      Check LEF file, if there is written as “TEST_EDITION; YES;;” then you won't be  able to lease a license.

2.      A single user can lease up to two licenses to two separate workstations within a 24 hour period. An attempt to lease a third license in a 24 hour period will be revoked if the same User ID is used.

3.      You should be using Named CAL to lease license

4.      GO to QMC-->System-->License-->General-->”Allow License Lease” & “Allow Dynamic CAL Assignment”should be enabled.

[#8]

I'm not getting a LEF file created on my C drive so my guess is the system admin has not allocated the CAL correctly to my AD account on their LAN.  I don't think the client has any document CALs and I made it clear I needed a named user CAL anyway but this may have got lost in translation as the server is overseas.

Other developers are leasing so the server setting is correct.

I sent them a screen shot of my failed attempt to get a CAL accessing the production server and the whoami name and domain so hopefully they will sort this out ...

[#9]

The LEF file will be on server, it won't be generated on your system.

Can you just paste the screenshot of error message?

[#10]

Also, a license lease cannot be obtained when using an AJAX client.

License Lease is available QlikView Enterprise Server  and  QlikView Small Business Server.