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denwo2010
Creator
Creator

Qlikview using Personal Edition??

Hi,

Not sure what is going on but I have logged onto my development server and when I open Qlikview it is saying on the toolbar "QlikView x64 Personal Edition - [Start Page]", why has it suddenly gone back to Peronal Edition, I had the licenced edition before how do I get this back??

Thanks

17 Replies
Not applicable

Dear ,

You might have changed the the license Details.

Go to Setting > Use prefrenc > lisence .......

and see the details

denwo2010
Creator
Creator
Author

Hi,

There is no information there and it is greyed out, I have also opened QlikView locally which does not say this is a Personal Edition this is not grey out but does not have any details of licence keys.

Thanks

Miguel_Angel_Baeyens

Hello,

If you were borrowing a license from your server, you just need to go to the Start Page, Open in Server, set your credentials properly. You will see "You are currently leasing a license from YOURSERVER".

Hope that helps

denwo2010
Creator
Creator
Author

Hi ,

I am actually in the development server where it is saying Personal Edition, I have tried to open a document by doing the "Open In Server" but does not obtain a licence? It seems to have happened all of a sudden this.

Thanks

Not applicable

Boss You have to ask for the

License Key & Control No : from your technical or sales team. and put in

User preference > License > Change

denwo2010
Creator
Creator
Author

Do you know why it would just lose the licence like that? And how to prevent this from happening again?

Thanks

Miguel_Angel_Baeyens

Hi,

Make sure that in your Enterprise Management Console, System, Licenses, QlikView Server, "Client Access Licenses (CALs)", "Allow license lease" check is ticked. If that doesn't work after setting that, or it's already set, give the server a restart and it should work.

Hope that helps

denwo2010
Creator
Creator
Author

Hi, yes it is saying that it will lease a licence, I also tried to add the licence key from the User Preferences whuich I got the licence key from the following location

Qlikview Enterprise Consol

System

Linceses

Qlikview Server

QlikView Server License

Serial Number:

But it comes bak withe Invalid lincense key or control number

Miguel_Angel_Baeyens

Hi,

That's a server license, not a desktop license, so it will not work. If the server is not leasing properly, that may need a reboot (if possible).

Regards.