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Reload fails after upgrade to new server and new service account

I have upgraded to a new qlikview server with new service account, i have changed the connect to in the qlikview hidden script, however i am getting the following

error when automatic reload runs.

4/16/2012 5:00:03 AM    Error      Document open call failed. The document might require username and password.

4/16/2012 5:00:03 AM    Error      The document failed to open.

4/16/2012 5:00:03 AM    Error      Document could not be opened

4/16/2012 5:00:03 AM    Error      Reload failed because the document could not be opened successfully. DocumentState=CouldNotOpenDocument

4/16/2012 5:00:03 AM    Error      Reload failed. Distribution skipped.

4/16/2012 5:00:03 AM    Error      The task "Vision.qvw" failed. ErrorCount=5

I am able to reload through the desktop program.

I think the problem is in the following section of the hidden script:

Load   Inline

[USERID,NTNAME,PASSWORD,ACCESS,FM

I would like to add the new service account and password to the hidden script. I am not familiar with how to do that.

Any help is appreciated.

Thanks

1 Reply
hallquist_nate
Partner - Creator III
Partner - Creator III

Did you add the newly created QVservice account to the folder securities to allow it access to the files?