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Hi All,
I would like to ask you if is possible to count all the reopen tickets in the below scenario
LOAD * INLINE [
ID, Status, Open Date, Close Date
1, Close, 12/05/2017, 13/05/2017
2, Work In Progress, 12/05/2017
3, Cleared, 12/05/2017
4, Cleared, 13/05/2017
5, Cleared, 13/05/2017
6, Close, 13/05/2017, 14/05/2017
7, Work In Progress, 14/05/2017
8, Cleared, 14/05/2017
9, Close, 14/05/2017, 15/05/2017
10, Cleared, 14/05/2017
11, Cleared, 14/05/2017
12, Close, 15/05/2017, 15/05/2017
13, Work In Progress, 15/05/2017
14, Close, 16/05/2017, 17/05/2017
15, Cleared, 16/05/2017
];
Now I have tickets Id: 3 and 4 which are Cleared status and someone would amend their status into Work in Progress. This mean the status was changed in a previews status.
I want to count the total of the tickets where the status have been changed or reopen.
How I can do this in QV?
Regards,
C
I resolved this problem.
Expected result?
I expected to see by month that I had 2 reopen tickets.
I resolved this problem.