SalesForce connectors not installing

[prasadreddy]

Hi Team,

I had am issues while installing the Salesforce Connectors in QlikView Server.

As Salesforce upgraded to TLS1.1 or above, it is asking to update the salesforce connectors too.

I have downloaded the Salesforce connector 14.1 from Qlik.com.

When I ma trying to install the connector it is giving the msz below

"QlikView appears running in your system, for the installer to function correctly QlikView should not be running in your system". But nothing is running in my system and I stopped all qlikview services also.

Please help on how to install this,

Please find the attached screen shot for reference.

Thanks,

Sampath.