Server Communication Lost, Closing Document!

[#1]

We are getting Server Communication Lost, Closing Document! error every document reload

kindly assit to fix this issue

[#2]

Settings -> Document Settings -> Server -> "Server updates automatically..."

Or

In server untick "Allow only one copy of document in memory" under general settings.

[#3]

Thank you, now error is not coming

But system is not prompting the dialog box to the user for data refresh, please find attached setting

[#4]

Hi,

I am facing same issue 'Server Communication Lost, Closing Document!' in accesspoint f or some users.

Please find the attached setting print screen for Doucument Setting->Server

Could you please suggest to fix the issue.

Thanks in advance.

[#5]

Hi,

I am facing same issue 'Server Communication Lost, Closing Document!' in accesspoint f or some users.

Please find the attached setting print screen for Doucument Setting->Server

Could you please suggest to fix the issue.

Thanks in advance.

[#6]

Hello Arunesh,

Can you try this? QVEMC -> Documents -> Select your Document and on the right hand side click on Reload -> Check the TIMEOUT Seconds. Can you try and increase it a little bit and check if the problem still persists.

Thanks,

ANDY

[#7]

Hi ANDY,

Thanks lot for your fast response.

I am unable to find the your suggested setting . could you please send me screenshot of QEMC.

Thanks,

Arunesh

[#8]

Can it be that someone else is opening a document with the same account?

When some one logs in with the same account and opens a document you'll be disconnected from the currently opened document and get the message communication lost, closing document.