Server does not send mail when reload failes

[#1]

Hi community,

I have setup my email id and my another developer colleague email id on  QEMC in below path

QEMC >> SYSTEM  >> SETUP >> MANAGEMENT SERVICE >> QLIKVIEW SERVER >> ALERTS

but my  colleague got reload faile mail but i didn't got.

why this happend? how to resolve this problem?

Find attached word document i have past sanpshort of my QEMC setting.

Thanks in advance.

[datanibbler]

Hi Ishwar,

have you also configured your email server (just below on the same tab where you took the screenshot)?

If so, I cannot think of a reason why this should not work.

Sorry.

Best regards,

DataNibbler

[#3]

HI dataNibbler,

Thank you for your quik reply.

I do not know that much leval knowledge of server.

Can you suggest me how to configured email server?

Thanks in advance.

[datanibbler]

Hi,

you should get that information from your local IT or Server_administrators. I cannot suggest how to do it, it is specific to your email_server.

Best regards,

DataNibbler

[#5]

Hi DataNibbler,

Ok , i will take help of our IT administrators.

Thank u.