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2 requirements:
Requirement 1: combine base expression with: Of those created within the last 6 months, how many touched PROCESS_STEP={'Submitted to Routing'} ?
Base expression to identify tickets created within the last 6 months:
=Count({$<PROCESS_STEP_START_DATE={">=$(=Date(addmonths(monthend(today()),-6),'MM/DD/YYYY'))<=$(=Date(addmonths(monthend(today()),0),'MM/DD/YYYY'))"},PROCESS_STEP={'Ticket Created (Detected)'}>} distinct DEFECT_ID)
Requirement 2: How many DEFECT_ID have a DEFECT_STATUS = Closed within the last 6 months but were created BEFORE 6 months ago?
Count({$<DEFECT_STATUS_START_DATE={">=$(=Date(addmonths(monthend(today()),-6),'MM/DD/YYYY'))<=$(=Date(addmonths(monthend(today()),0),'MM/DD/YYYY'))"},DEFECT_STATUS={'Closed'}>} distinct DEFECT_ID)
TIA!
Ok, one more wrench. I need to be able to filter these text boxes by REQUEST_REGION and I think using 1 is preventing me from doing that. Is there any reason why it is needed because if I take it out, the numbers still look correct to me.
='ERC - Routing: ' & Count(
{1<GOV_PROCESS_QUEUE = {'ERC - Routing'}, DEFECT_ID = {"=Min({1<DEFECT_STATUS={'New'}, GOV_PROCESS_QUEUE = {'ERC - Routing'}>}DEFECT_STATUS_START_DATE) >= AddMonths(Today(),-6) and Min({1<DEFECT_STATUS={'New'}, GOV_PROCESS_QUEUE = {'ERC - Routing'}>}DEFECT_STATUS_START_DATE) <= AddMonths(Today(), 0)"}>}
DISTINCT DEFECT_ID)
Yes that is true, I don't know your data model well enough to understand which selections were causing your expression to not work... but if you can find those replace 1 with the specific fields like this
='ERC - Routing: ' & Count(
{<Field1, Field2, Field3,.....,GOV_PROCESS_QUEUE = {'ERC - Routing'}, DEFECT_ID = {"=Min({<Field1, Field2, Field3,.....,DEFECT_STATUS={'New'}, GOV_PROCESS_QUEUE = {'ERC - Routing'}>}DEFECT_STATUS_START_DATE) >= AddMonths(Today(),-6) and Min({<Field1, Field2, Field3,.....,DEFECT_STATUS={'New'}, GOV_PROCESS_QUEUE = {'ERC - Routing'}>}DEFECT_STATUS_START_DATE) <= AddMonths(Today(), 0)"}>}
DISTINCT DEFECT_ID)
Alternatively, if you only want this one selection, you can do this
='ERC - Routing: ' & Count(
{1<REQUEST_REGION = p(REQUEST_REGION), GOV_PROCESS_QUEUE = {'ERC - Routing'}, DEFECT_ID = {"=Min({1<REQUEST_REGION = p(REQUEST_REGION), DEFECT_STATUS={'New'}, GOV_PROCESS_QUEUE = {'ERC - Routing'}>}DEFECT_STATUS_START_DATE) >= AddMonths(Today(),-6) and Min({1<REQUEST_REGION = p(REQUEST_REGION), DEFECT_STATUS={'New'}, GOV_PROCESS_QUEUE = {'ERC - Routing'}>}DEFECT_STATUS_START_DATE) <= AddMonths(Today(), 0)"}>}
DISTINCT DEFECT_ID)